Program Experience Coordinator
Organisation name: Spacecubed
Position Type: Full-time position
Salary: $45 to $55K + super + Incentives
Reporting: Program Lead – She Codes
About Spacecubed
Spacecubed is a Social Enterprise, designed to support 100,000 changemakers by 2025. We achieve this through inspiring and collaborative spaces. Our entrepreneurial hubs, programs and events move people from ideas to action. Tackling some of the big social, environmental and economic challenges of our time.
One of these initiatives is She Codes, a movement focussed on getting women in tech. Our vision is for these programs is to blend learning, industry, and community to create pathways for women to enter tech careers, inspire curiosity and demystify coding.
This position offers the right candidate an excellent opportunity to be part of something incredible, meet many amazing people and apply your skills to positive social change throughout the state.
We are an equal opportunity employer and strongly support applications from diverse backgrounds and communities.
About the Program Experience Coordinator
The Program Experience Coordinator will be leading learning programs such as Plus, our 6 months training course, and Flash, a 1 week taster, being the ultimate person responsible for delivering a high-quality experience to the participants. This means getting involved both from a strategic and hands-on perspective to assure the format, content, logistics, facilitators and anything else required is running smoothly.
As a new and growing initiative, we expect the Program Experience Coordinator to engage in a fast-paced continuous learning routine, always listening, getting feedback, testing and implementing improvement ideas alongside the team and the facilitators.
Role-specific responsibilities:
Experience Coordination
- Coordinate the running of programs and events
- Keep track of timelines
- Maintain a focus on customer service and ensure the experience is always excellent
- Ensure visibility by maintaining and updating our information platforms
- Build and maintain relationships with internal/external clients/suppliers
- Flexible with work hours with a willingness to travel if required, as some programs require presence on weekends and outside of business hours
Community building
- Work with the team to deliver a great customer experience
- Enjoy being around people and engage with attendees at events but also online with our online community
Skills required:
- Solid communication skills
- Strong organisation and time management skills
- Outstanding customer service orientation
- Excellent relationship and community building skills
- Attention to detail
- Strong computer skills and ability to learn new software programs. Note: programming and tech skills are not required for this role.
- Flexibility with ad hoc and after-hours working hours
- Passion
- Events experience preferred
- Bonus points for marketing and design skills
We are an equal opportunity employer and strongly support applications from diverse backgrounds and communities.
To Apply : Submit your resume and a cover letter here. Please include in your cover letter a short paragraph as to why you think you would be great for this role and how you can help grow the vision for She Codes and Spacecubed